Support
We're here to help with setup, billing, or anything in between.
Contact Us
Reach out and we'll get back to you.
hello@getnucleusapp.comTypical response time: within one business day.
Frequently Asked Questions
How long does it take to get my team up and running?
Most teams are running within a day. Create your projects, invite your crew, and you're already ahead of where a spreadsheet and a group text would have you.
Is my project data secure?
Yes. All data is encrypted in transit and at rest, and access is role-based — your team only sees what their permissions allow, project by project.
Do we have to sign a long-term contract?
No. Plans are month-to-month, so you can cancel anytime it stops making sense for your team — no multi-year commitment required.
Does it actually work in the field, on a phone?
Yes — Nucleus is built mobile-first. Crews can update tasks, check device status, and snap photos from a phone or tablet on-site, not just from an office desktop.
We currently run everything off spreadsheets and texts — is switching a big lift?
Not really. Start your next project in Nucleus without untangling anything from your old system first. Most teams run both in parallel for one project and never go back.
What kind of support do you get?
Every plan includes email support, with priority response times on the Growth tier and above.