Terms of Service
Last updated: July 16, 2026 • Effective: June 29, 2026
These Terms of Service ("Terms") govern your access to and use of the Nucleus mobile application and web application (collectively, the "Service"). Please read these Terms carefully before using the Service. By accessing or using the Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using the Service, you confirm that you are at least 18 years old, have the legal authority to enter into these Terms, and agree to comply with them. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Description of Service
Nucleus is a project management platform designed for field teams, including security installation crews, construction teams, and related trades. The Service includes features for task management, device tracking, procurement tracking, change order management, RFI logging, document storage, team communication, and reporting.
3. Account Registration and Security
You must create an account to use the Service. You are responsible for:
- Providing accurate and complete registration information.
- Maintaining the confidentiality of your login credentials.
- All activity that occurs under your account.
- Immediately notifying us if you suspect unauthorized access to your account.
We reserve the right to suspend or terminate accounts that are used fraudulently, in violation of these Terms, or in a way that harms the Service or other users.
4. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Upload, post, or transmit any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Use the Service to transmit unsolicited commercial communications (spam).
- Attempt to gain unauthorized access to any part of the Service, other user accounts, or any systems or networks connected to the Service.
- Interfere with or disrupt the integrity or performance of the Service.
- Reverse engineer, decompile, or otherwise attempt to derive the source code of the Service.
- Use the Service to store or transmit malicious code or malware.
- Violate any applicable local, state, national, or international law or regulation.
5. Your Content
You retain ownership of all content you create, upload, or submit through the Service ("Your Content"), including project data, files, photos, and communications. By submitting Your Content to the Service, you grant us a limited, non-exclusive, royalty-free license to store, display, and transmit Your Content solely as necessary to operate and provide the Service to you and your organization.
You are solely responsible for Your Content and warrant that you have all rights necessary to submit it and that it does not infringe any third-party intellectual property rights or violate any law.
6. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.
7. Intellectual Property
The Service, including its design, features, code, and content (excluding Your Content), is owned by us and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
8. Third-Party Services
The Service integrates with third-party services including Supabase (data storage), Vercel (hosting), Resend (transactional email), and Google Gemini (AI data extraction for the packing-slip scan feature). Your use of the Service is subject to the terms and policies of those third-party providers. We are not responsible for the practices or content of third-party services.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
We do not warrant that project data, device records, change orders, or other information tracked in the Service is accurate, complete, or suitable for any specific business or legal purpose. You are responsible for verifying the accuracy of all information entered into the Service.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
11. Indemnification
You agree to indemnify, defend, and hold harmless Nucleus and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any rights of another person or entity.
12. Termination
We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.
You may stop using the Service at any time. You can delete your own account directly from within the app (Profile → Danger Zone → Delete My Account), or contact us at the email address below for help.
13. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New Jersey.
15. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: hello@getnucleusapp.com